JIRA 7 has moved JIRA away from one monolithic product with lots of add-ons to three purpose built, standalone offerings to meet the business and technical requirements of organisations. In summary, the three JIRA 7 standalone offerings are:
1. JIRA Software is designed specifically for software teams, delivering best-in-class agile tooling, with default best practices, deep developer tool integrations, and a focused project experience for your entire team.
JIRA Software delivers a new project experience the software team and includes all of the agile functionality from JIRA Agile, right out-of-the-box. JIRA Software includes boards, sprints, agile reports, release hub, and deep developer integrations.
JIRA Software license users get access to software project types in addition to business projects i.e. JIRA Software comes with JIRA Core as additional.
2. JIRA Service Desk 3.0 provides new service management software that is purpose built for IT and service teams helping them be productive and responsive to the business.
JIRA Service desk now includes an IT project type that makes it fast and easy to get up and running for companies looking to deploy IT Service Management and ITIL workflows for incident, change, and problem management.
JIRA Service Desk offers queues, SLAS, portals, and knowledge base integration.
JIRA Service Desk user license agents have access to service desk projects in addition to business projects i.e. JIRA Service Desk comes with JIRA Core as additional value.
3. JIRA Core provides a purpose built experience for business teams and extends JIRA’s fundamental workflow capabilities with specific templates for business teams.
JIRA Core is the JIRA you already know, but now purpose-built for business teams for any type of business project - from marketing campaign launches, HR on boarding, purchase approvals and legal reviews.
JIRA Core delivers basic JIRA projects for task, project, and process management. JIRA Core license users have access to business projects.
JIRA Core is Atlassians first JIRA Product Family that is designed and targeted at business teams.
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