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Business Benefits

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Web 2.0 ... Internet Benefits
Incorporating Web 2.0 functionality boosts sales, increases brand loyalty, cuts customer support costs and engages customers. MORE
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Web 2.0 ... Extranet Benefits

Incorporating Web 2.0 functionality cuts costs, improves efficiency, increases market awareness and promotes mobile and flexible staff working. MORE
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Web 2.0 ... Intranet Benefits

Incorporating Web 2.0 functionality delivers projects more quickly, increases productivity, reduces information overload, connects employees and experts. MORE

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Online Access Control System

Business Challenge

An Online Access Control System was required by the online presence of a major consumer organisation. The organisation had  over one hundred thousand members with different classifications of membership. It was required to consolidate the diverse internet operations of the organisation onto a single website. In addition, the Online Access Control Systems was required to integrate with the company's legacy batch Fulfilment System. There were a number of major business requirements and technical challenges associated with this project including:

  • An Online Access Control System which would meet current and future business requirements
  • Integrating the new system with the company's Fulfilment System
  • Access of current members would not be disrupted by the changes
  • The diverse access permissions of all current members must be maintained i.e. members must not lose, even temporarily, access to the services they were entitled to access
  • Maintaining registration of new members, ensuring correct access to content rights
  • Maintaining website performance while these changes were being undertaken
  • The new Online Access Control System required to fit in with the new corporate IT Architecture

Solution

The Online Access Control System was designed and built to meet the business requirements and was integrated with the organisation's customer Fulfilment System. Our specific contributions to this projected included:

  • Investigated technical feasibility of project
  • Specified the Online Access Control System technical requirements
  • Defined technical interfaces requirements to Fulfilment System
  • Tagged all generated content to fulfill access permission requirements for Content Management System integration
  • Developed, optimised and tested software
  • Rolled out application to production environment
  • Defined operational requirements

Business Benefits

Business benefits resulting from the development of this Online Access Control System and its integration with the Fulfilment System were considerable and include:

  • Increased Control - A more granular Online Access Control System
  • Subscriber Increase - Allowing a single source content type to viewed or partially viewed depending on access permissions
  • Simplification - Simplified of content creation and publishing
  • Cost Savings - Increased business efficiency through the integration of systems, particularly with the Fulfilment System

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